Monday, December 15, 2008

Does the journey matter?

We now tend to work in an outcome focussed world.

'I don't care how you do it, just deliver the outcome.' or 'It's up to you how you do it.'are phrases that come to mind.

Now I'm all for the freedom to choose the best way to deliver. I'm a big fan of the term 'fit for purpose'.

But I think when faced with a choice, people will tend to choose the easy option.

Surely we learn most from the journey, not the destination.

So what if an instruction contained information about the sites to see on the trip as well as the destination?


1 comment:

marnix said...

travellers do it for the journey