Thursday, September 13, 2007

Misunderstanding Information Management

As part of a recent organisational restructure I noticed the naming of a unit called Group Information Management.

Was this the answer to the questions I had been asking a number of people as to how we are managing information, records, files, content? Would they be able to provide me with the skills and advice I needed in developing taxonomies, information pathways, navigation structures and metadata?

The short answer is no.

Upon further inspection I discovered that this is the team that was previously named Management Information Services and they provide a number of services including data warehousing, data analysis, report generation and trend analysis.

How is it so easy to confuse Information Management with Business Intelligence?

How hard does this now make it to find the people who will provide standards for information governance, when there is already a unit called Group Information Management, who don't necessarily manage information?

Has anyone else come across similar issues?



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